There has always been a lot of discussion about which is the best approach to managing sales people, activity based management or results based management. For the record, I'm 100% in the results ...

The aim of effective project management is to bring the project to completion on time and on schedule. Estimating project duration is a key function of scheduling. Individual activities make up the ...

The whole point of a CRM system is to improve revenue productivity and the quality of customer interaction. That means measurement. So why shouldn't measurement look beyond output and examine the ...

Besides running your own business, project management is a job with your name written all over it: Managing a project. As a natural leader, master organizer and astute problem-solver, you're up to the ...

The scarcest resource in most organizations is the leader’s time. Every CEO, division head or even first-level manager has a to-do list longer than feasible. The bottleneck on the boss’s desk causes ...

Managing a port is a complex task. Its diverse activities include vessel traffic monitoring, dock and locks maintenance, dredging and tug services, to name but a few. In the past, the City of Antwerp ...