NEW YORK (CBSNewYork)-- Citi Bike is supposed to be all about convenience. But even with recent upgrades, riders are still wheeling into problems with the bike share program. Tom Shpetner said he's ...

I didn’t have to go far: from the Meatpacking District to the ferry stop at the eastern end of 34th Street. Less than three miles. On a standard pedal bike, Google Maps said it would take 20 minutes, ...