A mom says failures in Baltimore's 911 system led to her son's death. City leaders are promising a fix.

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...
WBAL-TV on MSN

Baltimore looks to replace outdated CAD system after man's police custody death

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental health crisis last summer.
WSAZ

New CAD system to help first responders

CABELL COUNTY, W.Va. (WSAZ) - A new computer-aided Dispatch system, or CAD, is replacing one that’s been around for about 20 years. Cabell County EMS Director Gordon Merry said the CAD system will ...
KVAL on MSN

CAD outage reported at Central Lane 911; public asked to limit calls to emergencies

Central Lane 911 reported an outage affecting its computer-aided dispatch (CAD) system, prompting officials to ask the public ...