Salesforce CRM recently announced that it is expanding its partnership with Amazon’s AMZN cloud arm, Amazon Web Services (AWS), to make their combined offerings more accessible to customers. This ...

HP Enterprise Services in early August launched new business process consulting, analytics, and implementation services to help clients optimize the operating efficiency of their contact centers. HP ...

Gartner recently predicted that 50 percent of all new mission-critical applications and technology initiatives will be based on services-oriented architecture (SOA). That said, all of the leading ...

Three years after establishing itself as one of the first specialist CRM vendors running its software on Linux, SugarCRM has launched into the project-planning market. The company launched a ...

Salesforce, Inc. (NYSE:CRM) is one of the 15 Best American Tech Stocks to Buy Right Now. On September 16, Salesforce, Inc.

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Despite a small slowdown in the growth of the CRM ...

Salesforce, Oracle and ServiceNow are just a few of the 14 vendors who made Gartner’s 2019 Magic Quadrant for the CRM Customer Engagement Center. The Top 14 CRM Customer Engagement Center Vendors ...

LONDON--(BUSINESS WIRE)--The custom application development service market is expected to grow by USD 26.74 billion during 2020-2024, according to the latest market research report by Technavio.

Worldwide spending on customer experience and relationship management (CRM) software grew 15.6% to reach USD 48.2 billion in 2018, according to research from Gartner. CRM remains both the largest and ...