Apple ensures that iPhone users have the same great experience activating and using their iPhones no matter which service provider they choose. Why can't Arris do the same for cable modems. Last year, ...

Before installing your new modem, you need to disconnect your old modem from your cable wall outlet and computer first. Connect the modem power cord into an electrical outlet. Connect the other end to ...

At 4:51 p.m. on Friday evening, Jan. 24, I called Comcast (1-800-XFINITY) to complete activation of a self-purchased, self-installed cable modem to replace the rental unit provided by the cable ...