An incident response communication plan is a crucial component of an organization's broader incident response strategy. As with other elements of incident response planning, organizations should ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

Nicole Tidei is a Vice President at Pinkston, a Washington D.C.-based full service branding, marketing and communications firm. In my more than a decade in public relations, I’ve seen plenty of ...

When a crisis arises in an organization, leaders must respond quickly. Without a clear communication strategy, the response can make the situation worse. Successful organizations take a proactive ...

Change management should be a major consideration for COOs or whichever member of the C-suite is serving as project owner for an ERP implementation. Communicating effectively with employees about the ...

When most organizations think about crisis preparedness, they focus on operational response. Police officers train for active threats. Firefighters train for rescues. Schools conduct safety drills.