Confidence is a muscle, built through repetition, and the Five C’s are the reps. The payoff is your team gets the feedback ...

Many professionals struggle with difficult conversations in the workplace, particularly when emotions run high. Your first performance review, for example, was probably uncomfortable. Here’s why. What ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

How do you navigate difficult conversations? During these divisive and tumultuous times, it can be hard to communicate productively with others, especially with those whose perspectives differ ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

AI tools let managers rehearse difficult conversations about performance, pay and layoffs, but experts say privacy safeguards ...

Speaking candidly with workers is a skill that can be improved with some simple steps. Going into the conversation with an open mind and listening can help safety pros better understand the situation ...

Does your colleague listen to loud music the whole day? Is your supervisor rude and bothersome? Is your supervisee not open to constructive feedback? Does some of this sound familiar? While ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

I was traveling in the days immediately following Oct. 7, 2023, and consequently had my TA teaching my doctoral research methods class that week. When I returned the following week, I started the ...