“It was flat-out theft.” That’s how one woman describes her experience with Kay Jewelers, which is facing a barrage of complaints from customers who say their jewelry was lost or damaged — or even ...

BuzzFeed tracked down seven other women—including some who've gone to police—who said Kay had replaced their stone with poor-quality or fake diamonds. One woman says she asked for a new setting but ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. “It was flat-out theft.” That’s how one ...