It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...
"We believe that these AI capabilities are already present and in practical use now," said Hu Peiyao, Director of Product Marketing for Zoho CRM. "So we are more open to customers using them without ...
A slow-growth economy and tight corporate budgets are forcing companies to shift their focus from long-term to short-term needs. One result: Corporate execs are questioning whether to scale back – or ...
In anticipation of a general audience release in September, open-source CRM provider Zurmo has further developed its CRM gamification, social CRM functionality, mobile integration, and email ...
Business software maker SAP will unveil a module for its hosted CRM offering at its Sapphire customer event next week. SAP Marketing on-demand will be the second of three core CRM modules that the ...
Upgrading the "Data Hub" Function of CRM Systems 1.1 Integration Technical Architecture: The Collaborative Operation of APIs and Middleware The integration of CRM systems with social media primarily ...
What happens when a $16 billion, 37-year-old chain wants to tackle CRM for the first time? Whole Foods is about to find out. At best, a properly integrated CRM program is complex, given the huge ...
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