update SINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system. The software vendor's ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

Oracle says it’s going to be weaving Web 2.0 functionality into its enterprise software – a move that builds on its release – earlier this year – of WebCenter Suite. Oracle’s Web 2.0 thrust ...

"The acquisition of InQuira provides Oracle with a complete knowledge-management suite integrated with self-service support, online customer forums, and agent-assisted CRM," said Anthony Lye, senior ...

Oracle said Monday it will ship the next generation of its sales force automation software within the next two months, as part of its annual update of its customer relationship management tools. The ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

Oracle Corp. is offering customized Customer Relationship Management packages that Oracle's consulting arm will implement in 90 days or less. The nine available packages come for a fixed price ranging ...

Oracle has revealed its new customer relationship management (CRM) strategy following the completion of the Siebel acquisition, saying there will be no forced upgrades to new technology as a result of ...