A new study from Deloitte reports that enterprises entering into outsourcing arrangements are focusing too heavily on reducing costs through labor arbitrage alone, resulting in high levels of ...

The outsourcing industry is in a state of flux, initially brought about by digital transformation activity during the pandemic and accelerated by the advent of generative AI. In an outsourcing sector ...

Global outsourcing has moved past corporate penny pinching according to industry experts. Instead the key is to treat outsourcers as an arm of the business, with customers expecting suppliers to have ...

I recently had the opportunity to speak to Joe Hogan, Vice President of Strategic Outsourcing Programs for Unisys. He shared insight into the major trends he sees for 2007 and how these trends will ...