Q: I have used Booking.com for several years, and I have always been very satisfied with the service I’ve received. However, my recent experience was truly hurtful. Six months ago, I made a ...

Just north of the throngs of beach-goers and sun-seekers on Tenerife’s southwestern coast, this striking clifftop hotel has been a go-to for blissed-out poolside luxury with a side of golf and ...