When Dolores Taylor needed to update her bank information with the Social Security Administration (SSA) earlier this year, the 84-year-old Alaska resident called her local Social Security office and ...
One year into Commissioner Frank J. Bisignano's tenure, the SSA reports an 84% drop in phone wait times and a 33% reduction ...
The Social Security Administration has started to craft its plan for the recompete of the agency’s main IT services contract that focuses on hardware and software to support customer service functions ...
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