There’s a joke in Boston that goes: the people in Southie will steal your wallet and help you look for it. And now, the ...

Salesforce Inc. is cranking out yet more artificial intelligence agents, this time for its flagship customer relationship management platform. The new agents include the Einstein Sales Development Rep ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

Salesforce announced expansions of its partnerships with AI model developers Anthropic and OpenAI. Agentforce data will be accessible in OpenAI's ChatGPT, and mutual customers will be able to sell ...

Salesforce has had over one million AI agent-customer conversations. The company launched AI agents on its Salesforce Help site in October 2024, a full-screen experience that makes getting support ...

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it actually helps your team do their jobs better is key. This guide breaks down ...