An Arlington resident raised concerns over the wireless connection and installation process as part of the Connect Up program.

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

NYSEG and RG&E are in the opening stages of a plan to roll out nearly two million smart meters. Some customers in Central New York reached out to the I-Team with concerns about safety, privacy and ...

MEMPHIS, Tenn. — For some Memphis Light, Gas and Water customers, an old problem with broken smart meters is causing new headaches with delayed billing. Glenda Hicks, the founder of “21st Century ...

The New Orleans Sewerage and Water Board has inked a contract for a $67 million, citywide water meter replacement project, the utility’s solution for long-standing billing accuracy problems. The new ...

Three Fort Wayne residents Tuesday shared concerns with Fort Wayne City Council members about the health effects of radiation from the smart meters that track water usage. The residents talked about ...

A case of malfunctioning smart meters has come to light in Hardoi. An investigation by the Madhyanchal Vidyut Vitaran Nigam ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...

Finally, smart meters provide the granular consumption data necessary for strategic water planning. Understanding usage patterns, seasonal variations, and peak demand can help utilities make informed ...

Q. Earlier this year my gas smart meter stopped working. I contacted my energy supplier, British Gas, and asked it to send an engineer to fix the meter. But the appointment was cancelled three times.