Coming off a January release that focused on easing customization efforts, SugarCRM this time was focused on delivering something that would be seen as more competitive with larger, more proprietary ...

Open-source customer relationship management startup SugarCRM is planning to open an office in Shanghai later this year initially to house 15 to 20 engineering and quality assurance staff, according ...

IBM's recent decision to replace its Oracle Siebel customer management system with SugarCRM's web-based application is a big vote of confidence in commercial open source software. Commercial open ...

SugarCRM will add new marketing and partner management capabilities to an upgrade of its open source customer relationship management software due out by about the end of the year, company officials ...