Telstra has acknowledged an “outage” is preventing customers from putting funds onto their prepaid mobile phone accounts.

A network problem on Thursday left Telstra prepaid customers unable to add more funds to their accounts, with the issue now resolved. The nation’s largest telco on Thursday morning acknowledged an ...

Add Yahoo as a preferred source to see more of our stories on Google. Telstra customers on Thursday morning reported being unable to recharge their prepaid mobile phone services. Picture: NCA NewsWire ...

Telstra is experiencing an extended outage of a system that handles activations and recharges for its prepaid services. The telco acknowledged the issue in a notification but provided no estimate for ...

The nation’s largest telco on Thursday morning acknowledged an “outage” after customers complained they were unable to add funds to their prepaid service. The issue was resolved by Thursday night.