Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. This data influx is reflected in the contingent workforce management arena, where managers, ...

Vendor management is the process of controlling costs, driving service excellence and mitigating risks to gain increased value from vendors throughout the deal life cycle. This strategy is crucial in ...

Outsourcing the management of outsourcers has been a controversial approach in the past, but the increased demands of IT service management may be too much for some IT groups to handle themselves.

Managing external partners has become a critical part of doing business today. As companies expand and rely more on outsourcing, the risks tied to outside vendors grow larger. Businesses can face ...