At the end of the day, retail mergers, or any merger for that matter, are much more than a simple combining of assets or ...

Phones aren't to blame for retailers' CX woes. Rather, it's a lack of telephony between the phone system and CRM, which, when ...

By adopting smarter, tech-driven solutions, retailers can effectively combat returns fraud while delivering a seamless ...

Tracking technologies such as RFID, barcodes, and Bluetooth tags are transforming the world of supply chain management.

Walgreens Boots Alliance says it has agreed to be acquired by private equity firm Sycamore Partners as the struggling ...

With a third of small business owners claiming that the most difficult part of marketing is determining what’s working, new ...

Technology has been helping to shape the retail sector for years. However, in 2025 we’ll see that impact soar as developments ...

To win more business, local retailers should highlight these connections, emphasizing the human connection they have with ...

Predictive AI is a game-changer for digital marketing. It optimizes every engagement channel, from search and retargeting to ...

Nike has been all about boosting performance and winning. SKIMS is a look-better brand. Nike latching onto that is a ...

Body-worn cameras are playing an important role in enhancing safety, transparency and accountability in retail environments.

Censuswide Research and NCR Voyix share how retailers can avoid tech security outages to ensure smooth in-store operations ...