While there's no quick fix to refining your communication, the following are common phrases to stop using if you want to be ...

A crisis can showcase what a business is truly made of. In business, challenges can arise at any moment, and each and every step leaders take to tackle obstacles has a direct impact on brand ...

A more empathetic approach acknowledges uncertainty and invites deeper sharing. Phrases such as "I might not fully understand, but I am here to listen" validate individuality while encouraging open ...

When people have emotional intelligence, they have a sway over conversations. So, emotionally intelligent people usually say ...

They were unlike most couples I see initially in counseling. For their first session, they arrived at my office smiling and holding hands. They were in their 30s and married for two years. “We’re ...

Energy-aware communication shows how leaders’ words and presence shape motivation, trust and performance, redefining how ...