LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems brings to you comprehensive insights ...

He cited Navan Inc., maker of enterprise-oriented travel management software. The firm recently unveiled analytics features ...

LONDON--(BUSINESS WIRE)--Pharma companies have been facing recent problems in retaining their customers as the companies concentrate mostly on their brands. In fact, a popular 2011 poll marked pharma ...

In today’s technology-driven world, one of the foundations of a strong customer experience is data. But with so much data floating around, it can be difficult for companies to know what information to ...

Gone are the days when a simple survey could tell you everything you need to know about your customer experience. Take a look at the future of CX analytics. Traditionally, decision-makers and ...

Adobe has rolled out AI agents for enterprises, powered by its Experience Platform, to help businesses orchestrate customer ...

I went to see a concert that epitomizes the state of customer insights in most companies today. It was a benefit for Creative Music Studio and brought together incredible artists such as Billy Martin, ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Companies face difficulties in delivering real-time, ...

As companies travel through the various stages of digital transformation, this enterprise-wide push invariably seeks to improve focus on the customer, especially by personalizing their experience with ...

The line between VoC, customer experience and customer insights or analytics seems to be blurring: and that weakens the efficacy of all three. I’ve noticed something interesting about voice of the ...

Retailers are conducting business this year with an optimistic eye on future-proofing their business as they navigate a rising sea of mixed market signals. Tight consumer budgets amid flooding ...

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