Direct contact through an in-person meeting is typically the most effective way to communicate with customers, but messages are often unavoidable in the business world. The message needs to be to the ...

Customer service is quickly taking center stage as COVID-19 and the resulting economic impacts affect operations across a variety of industries. Customers are clamoring for sold-out supplies, ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Business texting, or when a company sends bulk ...

Facebook is rolling out an update to Messenger that will allow page owners to toggle back and forth between personal messages and customer messages. Business owners can finally respond to customers ...