JD Power knows what matters to car buyers and car owners. We filter the daily stream of automotive news to report the information that consumers like you, care the most about, with an emphasis on the ...

Overall satisfaction with airlines in North America rises sharply across all segments On-board experience, day of travel experience and value for price paid help drive improvement Recent increases in ...

Even with average monthly water bills hovering at $100, nationwide, just $1.00 lower than the record high reached in 2025, ...

Cost and affordability are playing an increasingly important role in the aftermarket service experience, according to the JD ...

TROY, Mich.: 9 Oct. 2025 — Residential wireless internet providers are growing more in popularity among new customers compared to wired internet providers, according to the JD Power 2025 U.S.

TROY, Mich.: 12 Oct. 2023 — Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According ...

TROY, Mich.: 8 May 2024 — With domestic air passenger volume up 9.4% year over year 1 and seemingly no end in sight to crowded gates, stuffed overhead bins and expensive fares, 2 airlines have their ...

TROY, Mich.: 20 July 2023 — Nearly three-fourths (71%) of home appliance purchases happen in-store and 75% of appliance purchases occur on the first visit to the store, according to the JD Power 2023 ...

TROY, Mich.: 15 Nov. 2023 — Senior living communities have managed to maintain steady levels of resident and family member satisfaction despite steadily rising costs, which as of the third quarter of ...

According to the JD Power Financial Services Churn Data and Analytics report, FinTech brands are making meaningful inroads in building market share across the full spectrum of financial services.

April Banking and Payments Intelligence Report data shows 69% of U.S. consumers are financially unhealthy, with many struggling to cover utilities and rethink homeownership. More than half have turned ...