Borrowed in spirit from the cybersecurity “air gap,” the Human Gap is not one job. It is a pattern you design into workflows.

When a machine fails, our first reaction is often frustration. A computer freezing at the worst possible moment, a navigation app leading us straight into a traffic jam, or a washing machine suddenly ...

Working well with others is a strategic advantage and will become even more so with greater digitization and AI use. In today’s business landscape, few organizations or individuals will succeed in ...

Across a Swiss meadow and into its forested edges, the drone dragged a jumbo-size cotton swab from a 13-foot tether. Along its path, the moistened swab collected scraps of life: some combination of ...