Any mother adores getting phone calls from her children. For Josiele Berto, they are now a lifeline and the only way to know where her 13-year-old son is and what he’s facing alone.

Video. More than 300 communities across central and eastern Mexico remained isolated on Tuesday after deadly landslides and flooding swept through the region, leaving at least 64 people dead.

The woman, named only as Mirella, is said to have been locked inside the two-bedroom apartment by her parents 27 years ago.