Artificial Intelligence has reportedly cut 4,000 jobs at one of San Francisco's largest private employers.In a recent interview on The Logan Barlett Show podcast, Salesforce CEO Marc Benioff spoke ...
Cybersecurity company Zscaler warns it suffered a data breach after threat actors gained access to its Salesforce instance and stole customer information, including the contents of support cases. This ...
Earnings call Salesforce reported Q2 FY26 revenue of $10.24B, up 10% YoY, with non-GAAP operating margin at 34.3% and CRPO up 11%. Management raised full-year revenue, margin, and cash flow guidance, ...
Rather than being preoccupied with large language models, Salesforce is now focused on building AI agents, with an eye on achieving what it calls ‘enterprise general intelligence’.
Salesforce CEO Marc Benioff announced a significant reduction of 4,000 customer support positions, a 45% decrease, as AI agents now handle 50% of customer interactions. This shift contrasts with ...
Fintech Smarsh announced today it has deployed Salesforce’s Agentforce platform to power AI agents for customer support. Smarsh is no stranger to agentic AI. The company specializes in providing ...
As Trump is planning to block US companies outsourcing work to Indian firms, Laura Loomer has given a call to Trump mulling blocking IT outsourcing, says Laura Loomer, pushes to ‘make call centres ...
The cloud software giant reported revenue of $10.24 billion, topping Wall Street's consensus of $10.14 billion. Adjusted earnings came in at $2.91 per share, beating estimates of $2.78. Revenue rose ...
You might have recently noticed a wave of cyberattacks hitting companies whose services millions of Americans rely on every day. Among the victims are Google, Farmers Insurance, Allianz Life, Workday, ...
Cloudflare is the latest company impacted in a recent string of Salesloft Drift breaches, part of a supply-chain attack disclosed last week. The internet giant revealed on Tuesday that the attackers ...