Founded by Ilyas Aderbaz, Avoxify has answered over half a million calls in its first year for hospitality and trades ...

This article is aimed at executives of housing companies and builders who find that despite an increase in inquiries, their ...

ServiceNow Inc. is enhancing the artificial intelligence features in its service desk offering with Flow, a feature that ...

These will move mountains (of shoes) for you.

Hello, I am T, a member of the PRONI Aimitsu editorial department. Starting October 1, 2026, measures against customer ...

Just wait until you see the very unserious, yet serious, products at the end.

Companies should think of AI as a “front desk that never sleeps,” says Steve Vick, owner of Web 907, a website design team in Fairbanks. “It isn’t a replacement for your team… It’s an extension that ...

Spread the loveIn an era where businesses are constantly looking for ways to streamline operations, SaaS (Software as a Service) tools have become indispensable. But with so many options available, ...

To understand the possibilities and risks of frontier AI, city staffers are collaborating with a technology partner in co-developing new AI tools. One, an agentic AI bot, has joined the IT service ...

ServiceNow NOW--launches Flow, an AI-native service desk integrated into Slack/Teams, automating IT requests without ...

NMB Bank has introduced three customer service initiatives aimed at making banking more inclusive, affordable and convenient as it marks Customer Service Week 2026.

The Land Transportation Office Regional Office (LTO)-7 strengthened the capabilities of its personnel through separate training activities on digital government tools and frontline customer service ...