Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Just in time for the busy summer travel season, the J.D. Power 2025 North America Airline Satisfaction Study is out. Based on ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

A new survey has ranked Southwest Airlines No. 1 for passenger satisfaction in economy or basic economy class. Delta Air Lines was ranked highest in satisfaction within the premium economy fare class.

JetBlue, Delta and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for ...

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

A Complete Guide to Hassle-Free Assistance When it comes to air travel, exceptional customer service 1-833-341-3142can make or break a journey. Delta Air Lines, one of the largest and most reliable ...

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...