We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing ...

In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer interactions. One often overlooked but critical phase is the wrap-up ...

This repo contains exercises and supporting files for Microsoft skilling content. The exercises are used in both self-paced skilling experiences on Microsoft Learn and in Microsoft authorized ...

Microsoft (NASDAQ:MSFT) appears set to partially replace some artificial intelligence technology from OpenAI with Anthropic, to help power its Office 365 apps, The Information reported. Microsoft's ...

About Grid Dynamics Holdings Inc. Grid Dynamics Holdings, Inc. engages in the provision of technology consulting, platform and product engineering, and advanced analytics services. It operates through ...

You can create a release to package software, along with release notes and links to binary files, for other people to use. Learn more about releases in our docs.