Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

With iPadOS 26, the Phone app lets you make/receive calls, access voicemails, contacts, and run call-screening features directly from your iPad.

I was carrying something when I received a Slack notification from my boss. I tried to reply while walking, but the message was a garbled mix of typos. Frustrated, I stopped on the sidewalk, defeated ...

Below, let's explore the myriad ways in which VoIP solutions can propel a business forward into a more efficient and cost-effective future.

Call recording is easier than ever on an iPhone. Here's how you can record your next call and even get a transcript - in a couple of taps.

Apps and websites that cropped up in the wake of #MeToo can’t fully capture the dynamics that make informal offline networks function.

The YouTube channel The Serial Port has pulled off something few imagined possible in the broadband era: streaming YouTube over a dial-up connection. In their latest ...

Telecom giant Verizon has struck a deal with VoIP-Pal.com Inc. to resolve a high-stakes patent infringement lawsuit targeting the company’s free Wi-Fi calling service—a case once shadowed by the ...