Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

Imagine having the power to create a sophisticated chatbot that can sift through mountains of data to deliver precise, context-rich responses—all without writing a single line of code. Well, it’s not ...

“We’ll have flying cars before we will have AI tutors,” says one of the creators of IBM’s Watson. But others see AI a positive transformation for education. When Satya Nitta worked at IBM, he and a ...