New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents ...

SUDO Consultants, a leading cloud consulting and digital transformation partner in the Middle East, announced today that it has been recognised as an AWS Premier Tier Services Partner in the AWS ...

Pairpoint by Vodafone Chief Product Officer David Palmer to explore how connectivity creates customer value in the AI-driven economy ...

How good are smaller system builders with a mini PC? Reece took a look at the Wired2Fire HAL 9000 Mini PC to take a closer gander.

Since then, the number of web searches worldwide for “AI bubble” has fallen to 15 percent of that level. “AI boom” reached its own high a week earlier, at 40 percent of the “AI bubble” peak. Meanwhile ...

New milestone affirms Dynatrace ability to deliver enterprise-grade observability for generative AI applications on AWS ...

The games industry has spent the last decade perfecting the art of microtransactions. But perfection, in this case, is something of a poisoned chalice.

Microsoft has recruited a number of executives in 2025, including a new Canada president, a corporate vice president overseeing Copilot Studio and multiple Google DeepMind employees.

A recent report on MTD for Income Tax [1] reveals that 78% of UK accountants are positive about the scheme's business impact, with many viewing HMRC's ...

Microsoft has seen a variety of executives leave in 2025, including a retired president, a devices corporate vice president who left for Amazon and a chief technology officer who went to Salesforce.

FedEx CX leader explains how QDM, customer focus and digital-first design keep thousands of daily interactions on track.

Government monopoly in public utilities represents a fundamental pillar of India's economic and administrative framework, where the state assumes exclusive control over essential services that form ...