The Chief Executive Officer (CEO) of Ghana Tourism Development Company (GTDC), Prof Kobby Mensah, has highlighted a critical need for improved service delivery within the country’s hospitality sector ...
AudioEye reports that overlooking web accessibility can cost businesses customers, emphasizing the need to address accessibility for growth and compliance.
Tech Xplore on MSN
AI or humans in customer service? Preference depends on situation, large study shows
When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides us through a return of our goods.
Khaleej Times on MSN
SUDO Consultants recognised as AWS Premier Tier Services Partner in the Amazon Web Services partner network
SUDO Consultants, a leading cloud consulting and digital transformation partner in the Middle East, announced today that it has been recognised as an AWS Premier Tier Services Partner in the AWS ...
Deliver consistent omnichannel CX by unifying customer profiles, orchestration and knowledge, and using call center QA to coach behaviors that reduce effort and resolve issues on the first contact.
Hyperlocal Directory, a renowned platform for connecting residents with reliable local services, is excited to announce the launch of its newly designed website. This update aims to enhance user ...
You deserve total control of your digital footprint, and hosting your own website is the best way to make it happen. Save big on plans from well-reviewed hosting companies. For entry-level programmers ...
ServiceNow's new AI Experience puts agentic automation at the fingertips of every office worker - SiliconANGLE ...
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