From banks to insurers and superannuation providers, Australian institutions are redesigning customer experience (CX) from the ground up.

New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents ...

“AOL routinely evaluates its products and services and has decided to discontinue Dial-up Internet,” AOL wrote in a brief update on its support site, noting that dial-up and associated software ...

Actor Song Kang finishes his 18-month military enlistment and is welcomed back to civilian life. Learn more about his journey in the Korean entertainment industry and upcoming projects.

Amazon Web Services faces its biggest hurdles in years as competition mounts from Microsoft, Alphabet, and Oracle.

Nitro.js is a JavaScript-based HTTP server. It builds on state-of-the-art components, focusing on performance, convention, and deployment. As a JavaScript developer, you want to know about Nitro ...

Zoho does not host Arattai data on AWS, Azure or Google Cloud, founder Sridhar Vembu says amid an online debate over Arattai versus WhatsApp.| Business News ...

The Congress of South African Trade Unions (COSATU) in Gauteng welcomes the revelations of the Special Investigating Unit (SIU) report that more than R2 billion was looted through procurement ...

The RBI preferred to nibble at the edges, keeping rates unchanged on Wednesday.The central bank, however, indicated that it may roll the pitch in December, by w ...

In the face of mounting data sovereignty concerns across Europe, UK cloud provider Civo lays out high-level plan for how the government can retain control and access of its data should the geopolitica ...

Unless you have academics, experts, and butlers at your service, like kings, merchant families, and popes in the old days, you may want to open your Chrome browser and Google stuff. This is what most ...

Renewed contract includes a digitally enhanced customer experience for the Children's Health Insurance Program recipients. TYSONS, Va.---- Maximus, a leading employer and provider of government ...