QuantRate today officially announced the launch of its next-generation Free AI Trading Bot, designed to provide global ...

A majority of consumers will repeat themselves only once before abandoning an automated customer service attempt, a Parloa ...

Frustrated by unhelpful AI agents, over half of consumers actively avoid them, with many abandoning brands entirely due to ...

From concerts to train reservations, automated bots have become the latest target in the fight against ticket scalping.

Ford is bringing back experienced engineers to fix its AI tools after realizing that human expertise is crucial for effective ...

IRS chatbots were supposed to reduce phone pressures. But the Treasury Inspector General for Tax Administration, or TIGTA, ...

Surveys show a rising number of employers are rehiring staff after discovering AI systems still require human oversight and ...

Many newbies in the world of Artificial Intelligence presume AI is supposed to make work easier. For Karishma Pramanik, a digital marketer in Delhi, it did. Unt ...

Novoresume's survey of 2,000 U.S. workers reveals 42.6% used AI on their last resume. Those who let AI write it are 3x ...

Consumers are frustrated by AI chatbots and search that fails to solve their questions. Those failures come with a cost.

A new survey of individuals using AI found it made them more productive, saving each roughly 11 hours per week. But at the same time, the workers on average have to spend more than six hours ...

Many Sacramento-area residents received earthquake warnings Wednesday morning, though few reported feeling the shaking from a ...