Members of IBEW local 614 walked off the job just after midnight. Customers should not expect service disruptions, says Peco, ...

For years, making a trip across Erie was a difficult endeavor for Laura Brecht. Her husband, Lyle, uses a wheelchair, and getting him into the family car meant lifting him by hand — a routine that was ...

The Fresno Fire Department is urging people not to tie up 911 lines with non-emergencies on the Fourth of July, the busiest ...

Police are investigating a shooting that occurred on June 27 at a Prince George County apartment complex. A 19-year-old man ...

OS 27 adds Siri AI, performance improvements, stronger parental controls, customizable Liquid Glass effects, and smarter apps ...

If your business is growing, so too will be the number of customer interactions or sales conversations you need to handle every day. At a certain point, your in-house staff or contact center agents ...

Spartanburg County has taken a step toward pausing new data centers while leaders wait for state lawmakers to study the issue ...

The New Ellenton Police Department will hold its National Night Out from 6-9 p.m. Friday, June 26, at Evans Park, 201 Pine ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

City leaders call the project an economic driver, while residents worry about its potential impact on safety and ...

Dr. Melissa Kline says more changes need to be implemented to Rockford Public Schools buses after multiple incidents with her son.

In her dating pursuits, the freshly minted San Franciscan said she’s been “trying everything”— including some help from ...