Salesforce wants to own the data, content, integration and agent layers AI needs to operate across the enterprise. Here's ...

Salesforce will acquire Fin for $3.6 billion to expand AI customer service capabilities and accelerate adoption of autonomous ...

Salesforce has embarked on an acquisition spree to beef up its artificial intelligence capabilities. But it hasn't convinced ...

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

Salesforce announced Monday that it has agreed to acquire AI customer service company Fin for approximately $3.6 billion.

Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human ...

Nearly a dozen cybersecurity firms have confirmed having business data stolen from their Salesforce instances during the Klue ...

Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication.

Salesforce announces a $3.6 billion deal to buy AI agent firm Fin just days after cutting dozens of roles, as the software giant races to expand its autonomous AI capabilities for enterprise clients.

Salesforce is set to buy Fin, formerly known as Intercom, in a multibillion-dollar deal subject to regulatory approval.

Fin’s AI agent resolves complex customer queries autonomously across channels such as live chat, email, WhatsApp, SMS, phone, and Slack.

Salesforce stock intrinsic value: $386.80 vs. $150.12—158% upside. Click to see why AI “SaaSpocalypse” fears may be overblown ...