Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

Gov. Tina Kotek on Saturday said she attempted to correct President Donald Trump’s perception that Portland is “war ravaged,” telling him local and state leaders “can manage our own local public ...

Apps and websites that cropped up in the wake of #MeToo can’t fully capture the dynamics that make informal offline networks ...

FreightWaves’ Thomas Wasson speaks to Justin Brevik, senior manager of fleet maintenance and service at Love’s Travel Stops, about the impressive capabilities of Love’s Fleet V.I.E.W. The post Fleet ...

Want a hack for better speaking? It's not leaning on an AI or app—it's using your body to its full potential without shame.

Toddlerhood is a big and beautiful period of self-discovery. Kids are picking up new cognitive and motor skills and learning ...

Building strong relationships requires showing up consistently, being transparent about what you can and can't deliver, and ...

Effective leaders understand the language we use not only shapes the way we think but also influences how others think. This ...

You're neck-deep in IKEA assembly instructions. Furniture parts lie strewn across the floor. Your new purchase sits ...

A tiny brain blip during silent speech revealed the shocking truth: Your brain plans words by imagining sounds, not movements ...

Second-year Lakers head coach JJ Redick gave fans pause after sharing he's been having long talks with a virtual buddy.