Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

Give this classroom go-to a boost by providing students with a variety of pathways to practice their listening and speaking ...

Many teens are using artificial intelligence chatbots like ChatGPT for everything from homework to relationship advice.

Gov. Tina Kotek on Saturday said she attempted to correct President Donald Trump’s perception that Portland is “war ravaged,” telling him local and state leaders “can manage our own local public ...

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Unlock the power of the QUIET Listening Framework to foster meaningful dialogue and achieve better results in the workplace.

FreightWaves’ Thomas Wasson speaks to Justin Brevik, senior manager of fleet maintenance and service at Love’s Travel Stops, about the impressive capabilities of Love’s Fleet V.I.E.W. The post Fleet ...

Make your SaaS enterprise-ready! Learn how to build essential features like SSO, SAML, OIDC, and achieve SOC 2 compliance for security and scalability.

Want a hack for better speaking? It's not leaning on an AI or app—it's using your body to its full potential without shame.

What happens if you are given the wrong spark plugs by an auto parts store, and you — not knowing better — install them in your 4Runner? My son-in-law had an awful experience after installing what he ...

Group F action continues with a high-stakes matchup as Portugal and Hungary meet in a game that could be crucial. Portugal come in riding momentum after a commanding 5-0 rout of Armenia, with ...

Cornerback Jaire Alexander is set to make his Ravens debut against the Bills on Sunday night. Alexander was a full participant in practice for the second straight day on Friday and the Ravens did not ...