To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Good morning, and welcome to the Navient First Quarter 2026 Earnings Conference Call. This call is being recorded. [Operator Instructions]. At this time, I will turn the call over to Jen Earyes, Head ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Good morning, everyone, and welcome to Navient's Strategy Update Conference Call and Webcast. Please note that this call is being recorded. [Operator Instructions] I'll now turn the call over to Jen ...

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HERNDON, Va., Feb. 21, 2025 (GLOBE NEWSWIRE) -- Navient (Nasdaq: NAVI) announced today that it has finalized the sale of its Government Services business to an affiliate of Gallant Capital Partners, ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...

LOS ANGELES--(BUSINESS WIRE)--Gallant Capital Partners (“Gallant”) announced that it has signed a definitive agreement to acquire the Government Services business (“NGS” or the “Company”) of Navient ...

Private equity firm Gallant Capital Partners has agreed to acquire Navient’s government services business, or NGS, that provides technology-enabled outsourced business processing support for U.S.