Vonage stores structured voice data – e.g., time of call, calling line ID, transcripts – as objects within ServiceNow data records. This information can be used by ServiceNow AI to analyze transcribed ...

Vonage Contact Center with ServiceNow Voice integrates enterprise-grade voice and AI capabilities directly into enterprise workflows, boosting agent productivity and customer engagement The ...

Fairfax, Virginia, May 01, 2025 (GLOBE NEWSWIRE) -- Voice2Me.ai today announced the debut of the industry’s first multimodal AI agent platform for ServiceNow and beyond. Building on the company’s ...

SAN JOSE, Calif., June 2, 2026 /PRNewswire/ -- Astreya, a global leader in AI-first managed services for IT, today announced the expansion of its AI-first service desk capabilities through the ...

The MarketWatch News Department was not involved in the creation of this content. The first voice-native integration giving clinicians a single spoken command to eliminate the gap between the point of ...

ServiceNow Inc. has been at the forefront of the artificial intelligence push over the last couple of years, infusing AI models into almost every aspect of its software, which helps businesses to ...

A frustrated traveler tweeted at an airline about a long delay, expecting a robotic reply. Instead, the AI-powered chatbot recognized their urgency, responded with empathy, and offered a meal voucher ...