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Summer doesn't arrive everywhere at once. At Apolitical, it's here now. Maybe it's reached you too, or maybe your turn is still months away. Either way, this list is one to hold onto until the season ...

As a recent Customer Service Specialist Level 3 apprentice and an active member of the apprenticeship community, I’ve been reflecting on the ongoing challenge of young people classified as NEET (Not ...

I came across Andrew Ng's LinkedIn post on the rise of the AI Forward Deployed Engineer (FDE), and it stuck with me long after I read it. I have a lot of respect for Andrew. He was my teacher at ...

For the last few years, artificial intelligence has mostly felt like something that lives somewhere else. You open a browser. You upload a file. You send a prompt ...

Unproductive meetings often cost time, energy and momentum that public servants can’t afford. Many meetings feel longer than necessary or unclear in purpose and next steps. This cheat sheet offers ...

This case study was created as part of a series for Apolitical’s 50 States, 50 Breakthroughs, created in collaboration with the National Academy of Public Administration and Humans of Public Service.

The following report serves as a non-exhaustive technical analysis derived from the fundamental paradigms we need to put in place for the green transformation within the Republic of Madagascar. It ...

There is a common myth that much policy and service design still assumes that citizens would read instructions carefully, weigh options calmly, and complete multi-step processes if it benefits them.

Public services across Australia and New Zealand are operating in a moment where the old rules no longer hold and the new ones have not yet formed, and this reality is reshaping what leadership now ...

The GovTech Maturity Index 2025 is a global update and analytical brief developed by the World Bank Group as part of its work on public sector digital transformation and governance reform. The report ...