At the end of the day, retail mergers, or any merger for that matter, are much more than a simple combining of assets or ...

By adopting smarter, tech-driven solutions, retailers can effectively combat returns fraud while delivering a seamless ...

Phones aren't to blame for retailers' CX woes. Rather, it's a lack of telephony between the phone system and CRM, which, when ...

Walgreens Boots Alliance says it has agreed to be acquired by private equity firm Sycamore Partners as the struggling ...

Technology has been helping to shape the retail sector for years. However, in 2025 we’ll see that impact soar as developments ...

To win more business, local retailers should highlight these connections, emphasizing the human connection they have with ...

Predictive AI is a game-changer for digital marketing. It optimizes every engagement channel, from search and retargeting to ...

Nike has been all about boosting performance and winning. SKIMS is a look-better brand. Nike latching onto that is a ...

Achieving great customer service across industries ultimately boils down to focusing on your People, Process, and Technology.

Censuswide Research and NCR Voyix share how retailers can avoid tech security outages to ensure smooth in-store operations ...

With costs rising, consumers are rethinking the value equation, and grocers are facing mounting pressure to deliver better ...

Kelly Cook, who currently serves as David's Bridal's brand, technology and finance president, will become CEO of the company ...