The global AI complaint management market is poised for growth due to AI advancements that enhance speed and personalization ...

Today, Zendesk released its 2024 Global Impact Report showcasing its responsible business initiatives and future goals to ...

Lyle Pratt is Founder & CEO of Vida, a provider of enterprise-grade AI voice solutions that are transforming telecom and SMB ...

So, if you’re ready to deliver big results with minimal spend, start with your Zendesk Support setup. Then, carefully layer ...

In an exclusive ETCIO webinar with IBM experts, leaders explored how AI agents are transforming procurement and IT—from ...

IT services firm Crayon has been appointed a global distribution partner of Zendesk, which specializes in AI-powered customer ...

With the launch of Notion Agent and customizable agents, the productivity platform is betting that AI can handle the busywork ...

The Delaware Supreme Court on Wednesday sealed the fate of a high-stakes corporate fight, affirming the dismissal of a ...

Delaware’s standard for reviewing shareholder approval in merger cases involving fiduciary breach claims was correctly ...

The latest addition: the chief trust officer. This small but growing cohort of tech experts is charged with working to ...