Watch me make a custom cowboy hat step by step! One of my favorite parts about making a custom hat is when customers come in store to do the design process. I think it’s important to capture the process. Because it gives you a great feel for how your experience with us could be as well. When it comes to making a custom hat, we do one thing best and that’s listen . We listen to what you want and we listen to what you’ve never been able to find. We work with you in every step of the way to find th